How to get in touch

There are lots of ways you can contact us, depending on what suits you best.

Current Capacity

We are a small team currently working with reduced capacity. 

We are unable to provide urgent legal advice on urgent matters during this time.

To ensure you receive timely advice on an urgent matter, you may wish to contact an alternative provider who is able to offer you urgent advice.

For enquiries of a non-urgent nature, please email info@nwcl.cymru with details of your query, or send us a message, and our team will respond to you as soon as possible when we return.

Kind Regards,
The team at North Wales Community Law

www.nwcl.cymru

Access to free legal advice:

Civil Legal Advice (CLA)

Telephone: 0345 345 4345

Textphone: 0345 435 4345

Organisations to contact in an emergency:

Wrexham/Wrecsam

Homeless Solutions Team (24 hours/24 awr): 01978 292 947 

Homelessness and our duties | Wrexham County Borough Council

Flintshire/ Sir Y Fflint: 

Flintshire Council Homeless Team: 01352 703777 

Out of hours emergency/ Argyfwng tu allan i oriau: 01267 224911

Homeless or At Risk of Homelessness (flintshire.gov.uk)

Denbighshire/ Sir Ddinbych: 

Denbighshire Homelessness Prevention: 01842 712099 

Out of hours emergency/ Argyfwng tu allan i oriau: 0300 123 3068

Homelessness prevention and housing related support services | Denbighshire County Council

Conwy:
Conwy Homeless Prevention Duty Team: 0300 124 0050

Out of hours emergency/ Argyfwng tu allan i oriau: 0300 123 6688

Homelessness – Conwy County Borough Council

Gwynedd:

Gwynedd Council Housing Options Team: 01286 685100

Out of hours emergency/ Argyfwng tu allan i oriau: 01766 771000

Social Housing in Gwynedd (llyw.cymru)

Anglesey/Ynys Mon: 

Isle of Anglesey County Council Homelessness Support: 01248 751937

Housing Services/Gwasanaethau Tai (Out of hours repair/waith trwsio allan i oriau): 08081 685 652

Homelessness advice (gov.wales)

Wales Wide/ Cymru Cyfan:

Shelter Cymru – 08000 495 495Contact us – Shelter Cymru

Advicelink Cymru – 0800 702 2020Advicelink Cymru – Citizens Advice

Our office hours are 9am to 5pm Monday to Friday. If you call or email outside of these times we will get back to you as quickly as possible, usually before the end of the next working day. Please note that our offices are closed at weekends.

We’re a small team, and our advisers often work in other locations across the region. If we’re not expecting you, we can’t guarantee someone will be available to see you. If you plan to pop in, call ahead and we’ll get the kettle on.

If we’re not available, staff will be able to arrange an appointment for a later date. If we can’t help you, we will do our best to refer you somewhere that can.

Send a message!

You can send a message directly to a member of the team by completing the boxes below.

Call us!

You can call us on 01492 484818 at any time. If we are not able to answer your call, leave us a brief message with your name and how you would like us to contact you.

Email us!

You can send us a short email, giving your name and how you would like us to contact you. You can include brief details of your situation, if you would like to.

Visit us!

You can visit our offices at Llandudno Junction. Our premises are wheelchair accessible and family friendly.

en_GBEnglish